The Asylum Regulation, which gives practical application to the previous version of the Asylum Act, makes specific reference to the provision of information to asylum seekers on their rights. It provides that the Spanish administration, in collaboration with UNHCR and other NGOs who work with refugees, will elaborate leaflets for the provision of relevant information to asylum seekers in several languages.
The Ministry of Interior has published a leaflet, available online and handed to all applicants on the moment they express the will to ask for international protection, so that they can contact any organisation that provides support and assistance. The information is available in English, French, Spanish and Arabic.
In addition, the Asylum Regulation specifies that information on the asylum procedure and on applicants’ rights will be given orally by the authority in charge of the registration procedure, and in particular on their right to free legal assistance and interpretation service.
Besides institutional information channels, other organisations design and disseminate information leaflets and brochures regarding the asylum procedure and related rights. The information may be provided in several languages, depending on the entity promoting the material.
In November 2019, UNHCR published a video and a leaflet in 4 languages (Spanish, English, French and Arabic) in collaboration with the Spanish Ombudsman and Save the Children, with the aim to inform unaccompanied as well as separated children about their right to asylum. The leaflet is formulated in a child-friendly and accessible way.
During COVID-19 NGOs continued to support asylum seekers via remote tools such as phones or video calls. After the first lockdown, assistance in person was also ensured in accordance with COVID-19 measures. After the declaration of the State of Alarm in Spain, NGOs in Spain have been declared as essential activities.
 Article 5(1) Asylum Regulation.
 Article 5(2) Asylum Regulation.