According to the Regulation on TAC, there should be information boards placed in accessible locations. These boards contain materials such as the facility’s rules of residence, internal regulations approved by the facility’s director, and information regarding the rights and obligations of the residents. They also provide contact details for helplines, the facility’s administration, territorial bodies of the SMS, courts, the prosecutor’s office, the Parliament Commissioner, and the UNHCR. This information is displayed in the state language and in languages understood by the residents.[1]
Access to the information might be monitored by the Parliament Commissioner during their visits to TAC. For instance, during a monitoring visit to the Yahotyn TAC, the Parliament Commissioner noted the presence of stands with information in the Ukrainian language and in a language understood by asylum seekers.[2]
Also, NGOs provide the asylum seekers with necessary information via various sources.
[1] Part III (29) Regulations on Temporary Accommodation Centres for Refugees.
[2] Parliament Commissioner, Monitoring of the Temporary Accommodation Centre for Refugees in Yahotyn, Kyiv region, 09 January 2023, available in Ukrainian here.