Provision of information on reception


Country Report: Provision of information on reception Last updated: 30/11/20


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In accordance with the Refugee Law, the Asylum Service is obliged to ensure that all asylum seekers are given access to information regarding the asylum procedure, their rights to access material reception conditions, organisations / services offering legal and social assistance to asylum seekers as well as their legal obligations so as they can maintain their legal status. This information should be provided in the form of a booklet / leaflet in a language the applicant can understand.


In practice, the only information available and provided to asylum seekers is that described in the section Information for Asylum Seekers and Access to NGOs and UNHCR. Residents of the reception centre are provided with leaflets on various topics (Centre’s standard operation procedure, medical coverage rights, volunteer services etc) which is currently being reformulated in order for the material to be comprehensive. Material regarding the Covid-19 outbreak is also disseminated to the residents.


There is no leaflet / information booklet available at the District Welfare offices and District Labour Offices concerning the access of asylum seekers to material assistance and employment. Information concerning employment can be found on the site of the Labour Department of the Ministry of Labour and Social Insurance.[1]

[1]Ministry of Labour and Social Insurance, Employment of Asylum Seekers, available at:


Table of contents

  • Statistics
  • Overview of the legal framework
  • Overview of the main changes since the previous report update
  • Asylum Procedure
  • Reception Conditions
  • Detention of Asylum Seekers
  • Content of International Protection
  • ANNEX I – Transposition of the CEAS in national legislation