An application for international protection can be made before an agent of the public security service or a security authority. Within a period of 48 hours after apprehension by the security authority after the request was made – which may be extended to 72 hours – the first interrogation (Erstbefragung) has to take place. All documents, including the minutes of the first interrogation, are sent to the asylum authorities, which will have to continue the procedure by conducting the interview. The application is registered as soon as the security authorities have submitted the minutes of the interrogation and all the documents of the asylum seekers to the BFA’s branch office. Currently, applications are forwarded to the BFA without delay. In some cases, some public security offices do not provide correct information and send asylum seekers to the initial reception centre (EAST) of Traiskirchen to make an asylum application. During a short period in 2019, the “initial reception centres” had been re-named into “departure centres”. However, following massive criticism from civil society organisations and given the lack of legal basis for that change, these are still called “initial reception centres” in accordance with national law.
The application is lodged with the instruction of the branch office of the BFA to the police on the next steps. This could be the transfer of the applicant to EAST by the security authorities. Asylum seekers may otherwise be transferred to a distribution centre (VQ) or helped to go there e.g. by covering their transportation costs.
Persons with legal stay (residence permit) must submit their asylum application at the public security service too. The BFA orders to show up before the branch office within 14 calendar days. Otherwise, the application will be terminated as being no longer relevant. Parents apply for their children born in Austria at the branch office(s) of the BFA.
 Article 29(2) AsylG.