Forms and levels of material reception conditions


Country Report: Forms and levels of material reception conditions Last updated: 25/04/22


Asylkoordination Österreich Visit Website

Basic Care may be provided in four different forms:[1]

  • Asylum seekers can be accommodated in reception centres where catering is provided. Asylum seekers in such reception centres receive €40 pocket money per month, while the care provider (NGOs, private companies contracted by the Government) receives €21 maximum compensation for the costs per day, depending on the standards of the facility. All federal provinces agreed by June 2016 to raise the daily rates for care providers, nevertheless this is not implemented in all federal provinces.
  • Basic Care can be provided in reception centres where asylum seekers cook for themselves. In that case, asylum seekers receive between €165 and 186 per month mainly in cash (depending on the days per month and if €5.50 or € 6- is paid per day). Alternatively, as is practice in Tyrol, all adult people living in reception centres receive food allowance € 200,-, pocket money € 40,- and an monthly clothing allowance of €12,50 (all together € 252.50) transferred to a bank account (while individuals who live in private accommodation receive the benefits only in cash). In Vorarlberg people receive a monthly food allowance of € 215. In Vienna, there is basically the possibility of transfers to a bank account for private residents and for those who live in reception centres. In some federal provinces the amount for children is reduced, e.g. in Upper Austria children receive €132 per month and in Tyrol € 100.
  • Basic Care can be provided for asylum seekers in private accommodation. In this case asylum seekers e.g. in Vienna, can receive €365 (food allowance & rent money) in cash. The payments for rent allowance are different and not uniformly regulated in all federal states, as demonstrated in the table below:

Federal province Food


Rent money




living private

Prerequisites for private housing
Vienna € 215,- € 150,-/

€ 300,-

€ 100,- No rental cap, but high bureaucratic effort because many documents have to be presented when applying
Lower Austria € 215,- € 150,-/

€ 300,-

€ 100,- Rental cap:

-Family up to max. 4 pers. € 500,- /monthly

-Family from 5 pers. € 50,- / per additional person monthly

-single person € 250,00 / monthly

Upper Austria € 215,- € 150,-/

€ 300,-

€ 100,- Rental cap:

– per person +20% overpayment from food allowance (max. €258 per person) possible

– German A2 level requirement

Burgenland € 213,- € 128,-/

€ 256,-

€ 96,- Application for private housing possible:

– closure of reception centres

– within the 4-month period upon approval

– no negative asylum decision

Styria € 200,- € 120,-/

€ 240,-

€ 90,- Application for private housing possible:

– Affordability is checked

Carinthia € 215,- € 150,-/

€ 300,-

€ 100,- Application for private housing possible:

– Only allowed for people with protection status (§3 & §8)

Salzburg € 215,- € 150,-/

€ 300,-

€ 100,- Application for private housing possible:
German A1 level requirement

– Affordability is checked

Tyrol € 215,- € 150,-/

€ 300,-

€ 100,- Application for private housing possible:

– Affordability is checked

– German A1 level would be good because people should be able to live independently and alone

Vorarlberg € 215,- € 150,-/

€ 300,-

€ 100,- Application for private housing possible:

– Affordability is checked

– rather people with protection status

    Source: asylkoordination österreich, Own illustration based on nationwide NGO survey on basic services Dec   21/Jan 22

(4) NGOs like Caritas, Diakonie, Volkshilfe, Tralalobe, Integrationshaus rotes Kreuz Samarierbund and others rent private appartments where asylum seekers are housed. These are larger or smaller apartments with permanent or temporary leases, in so-called mobile assisted living (MoBeWo or MoWo). NGOs receive the same daily rate as for a regular organised facility with the difference that refugees are accommodated in apartments and not in reception centres. This is a suitable form of accommodation especially for vulnerable groups (LGBTIQ, single parents and so on) but also for families This form of accommodation exists in all federal states, except Salzburg.[2]

Federal province Funding for organised facilities Form of accomodation Pocket money Food allowance per day (month)
Vienna € 21,- 2-4 yes € 5,50 – € 6,00
Burgenland € 20,50 1-4 Only with full supply € 6,-
Lower Austria € 19,- 1-4 Only with full suppy € 6,-
Upper Austria € 21,- 2-4 Only with full supply € 6,-

(children € 132, per month)

Styria € 21,- (or € 12,-) 1-4 yes € 6,-
Carinthia € 21,- (0r € 10,-) 1-3 Only with full supply € 6,-
Tyrol € 21,- 2-4 yes € 200,-/month/adult
€ 100,-/month/ u 18
Salzburg € 21,- 1-3 yes € 6,50
Vorarlberg Nearly real cost accounting 2-4 yes € 215,-/month

Source: Own illustration based on nationwide NGO survey on basic services Dec 21/Jan 22 by asylkoordination österreich.

Additional information on the Federal provinces relevant to the table above include the following:

  • In Lower Austria the basic daily rate is € 19,- for accommodation. NGOs and all other accommodation providers have the possibility to upgrade to € 21,- daily rate if additional services are chosen. If the Accommodation Provider is prepared to provide individual additional services, it shall be entitled to an additional daily rate surcharge of EUR 1 gross for each three points; however, these daily rate surcharges shall be limited to EUR 2. The Accommodation Provider may therefore charge a maximum of EUR 2,– for six or more points in addition to the respective daily rate pursuant to litera a.[3]

Additional services may include:

  1. Transports to authorities and doctors (2 points)
  2. Learning courses (computer, sewing etc) (1 point)
  3. Recreation: organised sports (1 point)
  4. Learning assistance for school children (1 point)
  5. Separate prayer room (1 point)
  6. Structural suitability and equipment for the disabled (2 points)
  7. 1 transferable downtown monthly bus pass and/or Rail per maximum of 20 residents (2 points)
  8. 1 transferable monthly bus and/or rail pass to the next city per maximum 20 residents (2points)
  9. Arrangement of rides to summonses (1 point).
  10. Neighborhood provider will provide personal hygiene items (2 points)
  11. 1 caregiver available for residents (1 point)
  12. Full service quarters as per point 3.3.2 (3points) [4]
  • In Styria, Caritas facilities are ‘Partial self-supply facilities’, where individuals get partial food allowance and additionally food/breakfast/lunch in the facility. Individuals receive € 110,- per month and pocket money. Caritas receives € 21,- per day for accommodation, because they offer care and support services and partial self-supply. All other accommodation providers receive € 12,- per day instead of € 21,- because asylum seekers can cook for themselves. People receive € 6,- food allowance per day and pocket money.
  • In Carinthia, all basic care facilities with full sufficiency receive € 21,- per day, all basic care facilities where asylum seekers can cook for themselves receive € 10,- per day. People receive € 6,- food allowance per day.

All asylum seekers receive an additional €150 per year for clothes in vouchers/cash and pupils get €200 a year for school material, mainly in form of vouchers.[5] In Upper Austria babys and young children up to three years receive additionally € 20,-/month for sanitary products.[6]

Asylum seekers living in private rented flats receive 43% of the needs-based minimum allowance (bedarfsorientierte Mindestsicherung) for citizens in need of social welfare support, which is about €863 per month (€648 for subsistence and €215 for accommodation for a single person in Vienna). The level of the needs-based minimum allowance varies across the federal provinces, as political agreement to prolong an Austrian-wide regulation after its expiry by December 2016 was not reached. The sum given to a care provider, €630 per month (€21 per day) for accommodation and subsistence of asylum seekers, is below the level of welfare support for citizens, although staff and administrative costs have to be covered by the care provider.

For children, the daily rate in reception centres is the same as for adults. If families receive financial support for their daily subsistence, some federal provinces like Upper Austria provide a lower amount for children (€132,-) see table above) instead instead of about €180. As of January 2021, 1,534 persons received Basic Care in federal reception centres,[7] compared to 1,354 at the end of 2019.

Unaccompanied asylum-seeking children must be accommodated according to their need of guidance and care. The daily fee for NGOs hosting unaccompanied asylum-seeking children ranges from €40. €50, €63,50, €66,- to €95, depending on the intensity of psychosocial care. In some federal provinces like Styria the maximum amount is not given to care providers, although it is evident that only a smaller group are not in need of much guidance and care. Styria has set up a daily special support of €18 for children with special needs, in addition to the maximum amount of €77. In Upper Austria, the government provides for €88 which should cover legal assistance as well.



[1] Article 9(1)-(3) GVV-Art 15a and the respective Basic Care Acts of the federal provinces. See also Article 17(1) recast Reception Conditions Directive.

[2]  asylkoordination österreich, Nationwide NGO survey on basic services Dec 21/Jan 22, unpublished

[3]   Land Niederösterreich, Contract form for private accommodation providers, available in German at:

[4]   Land Niederösterreich, Contract form for private accomodation providers, available in German at:

[5]   Article 9(10) and (14) GVV-Art 15a.

[6] asylkoordination österreich, Nationwide NGO survey on basic services Dec 21/Jan 22, unpublished.

[7]  Basic Care Registration System, 31 December 2019, unpublished.

Table of contents

  • Statistics
  • Overview of the legal framework
  • Overview of the of the main changes since the previous report update
  • Asylum Procedure
  • Reception Conditions
  • Detention of Asylum Seekers
  • Content of International Protection
  • ANNEX I – Transposition of the CEAS in national legislation