Author
| Name in English | Number of staff | Ministry responsible | Is there any political interference possible by the responsible Minister with the decision making in individual cases by the determining authority? |
| Immigration and Naturalisation Service (IND) | Not available | Ministry of Security and Justice | Yes |
The Immigration and Naturalisation Service (IND) is responsible for examining applications for international protection and competent to take decisions at first instance. The work instructions applied by caseworkers are published in Dutch on the IND’s website. This includes procedural instructions on, inter alia, interviews; subsequent applications; age assessments; border procedures; the use of country of origin information. Additionally, it provides information on how to work with an interpreter; how to handle medical advice; how to decide in cases in which sexual orientation and gender identity issues are brought up as grounds for asylum; or how to conduct child-friendly interviews.[1]
[1] IND, Work instructions, available in Dutch at: https://bit.ly/2MtP0f7.