Access to pre-removal detention centres
Section 62a of the Residence Act states: ‘Upon application, staff of relevant support and assistance organisations shall be permitted to visit detainees awaiting removal if the latter so request.’ Access of NGOs to detention centres varies in practice (see below).
An overview of existing detention facilities and support services is also available on the website of the activist group ‘No Border Assembly’.[1]
Pforzheim, Baden-Württemberg
The facility at Pforzheim does not provide priests and other persons offering advice with a separate room. In August 2022, the inadequate conditions for chaplaincy were again highlighted by chaplains and priests. For example, there is still no extra room for pastoral care. A multi-functional room for counselling services and pastoral care is currently available.[2] However the room is not yet used for independent counselling by the Diakonie and Caritas due to unresolved questions of financing. Support is provided through visits to the centre by staff, which are not present in the centre every day,[3]
In addition, no church services can take place and there is no space for worship. Finally, unlike in normal prisons, priests are not allowed to enter detainees’ cells.[4] According to the catholic and the protestant priest working with detainees and imprisoned people in Pforzheim, this makes contact with detainees difficult in practice, especially since detainees are not informed adequately about the possibility to get in contact with them.[5]
Büren, North Rhine-Westphalia
The support group ‘Hilfe für Menschen in Abschiebehaft Büren’ reported in January 2018 that the general access to the detention centre, as well as the access to certain particular detainees, was ‘massively impeded’ by the authorities.[6] Visit restrictions related to the Covid-19 pandemic were in place until February 2023.[7] As of March 2024, visitors and detainees are still not allowed to touch, a restriction that was not in place prior the Covid-19 outbreak. Visits have to be announced one day in advance with the district government (Bezirksregierung) and only five visits can take place at the same time, according to the local support group. The support group is present in the facility once per week. One catholic and one protestant priest as well as one imam also regularly visit the facility. Detainees are handed a leaflet informing them that they can speak to the support group, which they have to request via the detention centre personnel. The support group then requests visits for the respective persons. If too many detainees request a visit for the same day, the centre management decides whose requests are passed on. NGOs have the right to bring in the documents of a person and a laptop but recently laptops with a built-in camera function have been banned, making the use of laptops practically impossible. Detainees can get one session of free legal advice, but access to lawyers is steered by the centre management.[8] Journalists are not allowed to speak to detainees. Legal assistance for detainees is limited, and access to external legal counsel can be challenging. Civil society organisations, such as Hilfe für Menschen in Abschiebehaft Büren, continue to advocate for detainees’ rights and provide support through visitation and counselling.[9] However, their access to the facility and ability to monitor conditions remain restricted.
Darmstadt-Eberstadt, Hesse
According to the law which sets out basic principles for the facility,[10] individuals are not allowed to use mobile phones with a camera function but should be allowed to make phone calls, receive and send letters, read books and papers, watch TV and listen to radio. However, they have to pay for these services themselves if costs arise. Visitors are allowed upon request by the detainees during visiting hours for a maximum of one hour and for a maximum of three visitors at a time,[11] while lawyers and consular representatives may visit at all times. The local activist and visitors group ‘Support PiA’ provides legal and social support through private visits and via telephone. In a 2023 report, the group criticises the fact that visits can only take place upon request by the detainees: in practice this means that if detainees do not have their own phone or otherwise access to contact details, they are not able to request visits including from family members.[12] The Diakonie provides counselling and support through individual visits and pastoral care is provided by both Protestant and Catholic chaplains, who regularly visit the centre to offer spiritual and psychosocial support to detainees.[13] In addition, ‘Support PiA’ reports that external support is often provided when individuals had existing connections prior to their detention. However, this usually takes place informally through visitation requests.[14]
Hof, Bavaria
Detainees have a right to free worldwide phone calls of up to 30 minutes a day with a maximum of 10 persons and to a video phone service ‘comparable to Skype’. Visits are limited to maximum 60 minutes, but the number of visits per detainee is not limited. A maximum of three persons can visit at the same time for each detainee. Following a ruling by the Federal Court of Justice (BGH) from 26 March 2024 (published on 28 May 2024), previous limits of four hours of visiting time per month have been lifted. The Jesuit Refugee Service, the association ‘Support for persons in detention Hof’ and the Refugee Law Clinic Regensburg (on a monthly basis) provide counselling and support to detainees, but the government does not state how this is organised in practice.[15]
According to Hilfe für Menschen in Abschiebehaft Hof, support and counselling are provided by several actors.[16] The Jesuit Refugee Service (JRS), the association Hilfe für Menschen in Abschiebehaft Hof e. V., and the Refugee Law Clinic (RLC) Regensburg are regularly present in the facility. Young volunteers from the RLC Regensburg visit every first Tuesday of the month. JRS and Hilfe für Menschen in Abschiebehaft Hof e. V. offer joint counselling every Thursday from 13:00 to approximately 15:15 or 16:00, and this time slot was extended in the course of 2024. Detainees must register for these sessions in advance, and access is organised by housing units on alternating weeks (e.g., corridor A one week, corridor B the next). Due to the lower number of female detainees (about 10 places out of 150), women can attend every week without restriction. In urgent cases—such as when a signature is required or when family members, friends, support groups, lawyers, or counselling staff from outside raise concerns—Hilfe für Menschen in Abschiebehaft Hof is generally able to request additional visits on non-counselling days, which are usually approved. Occasionally, the facility itself requests assistance from the support group; for example, in 2024, they were contacted around four times to collect luggage or carry out errands outside the centre on behalf of detainees. A significant part of the association’s work also takes place outside the facility: responding to inquiries from relatives, friends, lawyers, and support networks—sometimes over the course of several weeks—and assisting with legal or administrative issues. Examples include support in cases of paternity recognition or custody agreements, among others.
Eichstätt, Bavaria
The Jesuit Refugee Service visits the detention centre on a weekly basis. Detainees are informed when the NGO is present in the facility through announcements through the intercom. Moreover, every person is given a mobile phone without camera upon arrival, and has an allowance of 30 minutes per day for calls with numbers notified to the management of the centre. Calls with lawyers are exempted from the 30-minute rule.[17] Following a ruling by the Federal Court of Justice (BGH) from 26 March 2024 (published on 28 May 2024), previous limits of four hours of visiting time per month have been lifted.
Glückstadt, Schleswig-Holstein
Access for visitors and legal representatives to the detention facility is generally possible between 8:00 am and 12:00 pm and between 2:00 pm and 8:00 pm.[18] However, the local support and visit group, established in September 2021, reports that access has occasionally been restricted due to staff shortages. On such days, visitors have been turned away at the door, and detainees have also reported that they were at times denied access to the outdoor area of the facility for the same reason.
While the Refugee Council of Schleswig-Holstein provided counselling during the early phase of the facility’s operation, it no longer offers counselling as of 2024.[19] Following a six-month interruption, independent social counselling was reintroduced in June 2024 through Diakonie Altholstein, which now provides on-site support from Monday to Friday. However, this counselling is explicitly limited to social matters and does not include legal advice which means that external and voluntary support is the only type of social and legal support provided (see Conditions in detention facilities).
Access to airport de facto detention facilities
Access to airport de facto detention facilities is also regulated by the relevant Federal State and is often difficult due to their location. At the ‘initial reception centre’ (Erstaufnahmeeinrichtung) of Frankfurt/Main Airport, for example, the centre is located in a restricted area of the airport cargo. The Church Refugee Service (Kirchlicher Flüchtlingsdienst am Flughafen) run by Diakonie is present in the facility and provides psychosocial assistance to asylum seekers in the airport procedure, as well as reaching out to lawyers depending on available capacity. Access to other NGOs remains difficult, however.
At the ‘combined transit and detention facility’ (Kombinierte Transit- und Abschiebungshafteinrichtung of Munich Airport, the Church Service (Kirchliche Dienste) has access but no permanent presence on the premises; staff of the service travel thereto from the airport terminal when necessary.[20]
At the ‘reception centre’ located in the airport of Berlin and Brandenburg (BER), internal guideline state that visits to detainees in custody pending removal are possible between 1 pm and 5 pm, upon their specific request. The Jesuit Refugee Service provides pastoral care on an individual basis and sometimes helps with contacting lawyers, but it is unknown how systematically detainees have access to or knowledge about this service.[21]
[1] No border assembly, available in English at: http://bit.ly/41e9QC7.
[2] Information provided by the Caritasverband Karlsruhe e. V., an organisation that offers counselling in the detention centre together with the Diakonie Rastatt (see http://bit.ly/404RnXC for more information).
[3] Information provided by the Caritasverband Karlsruhe e. V., an organisation that offers counselling in the detention centre together with the Diakonie Rastatt (see http://bit.ly/404RnXC for more information).
[4] SWR, ‘Vorwurf: Wenig Raum für Seelsorge im Pforzheimer Abschiebegefängnis’, 15 August 2022, available in German at: http://bit.ly/3n8C2Xy.
[5] SWR, Vorwurf: Wenig Raum für Seelsorge im Pforzheimer Abschiebegefängnis, 15 August 2022, available in German at: http://bit.ly/3ZVD3Bn.
[6] Hilfe für Menschen in Abschiebehaft Büren, ‘Schwere Menschenrechtsverletzungen in der Abschiebehaft Büren‘, 24 January 2018, available in German at: https://bit.ly/2pYgn3k.
[7] Ministry for Children, Youth, Family, Equality, Refugees and Integration of North Rhine Westphalia, „Sachstandsbericht Unterbringungseinrichtung für Ausreisepflichtige (UfA) in Büren for the first quarter of 2023“, quarterly report available on the website of the Federal State parliament.
[8] Information obtained from the support group‘ Hilfe für Menschen in Abschiebehaft Büren‘ in March 2024.
[9] WDR, ‘Abschiebehaft Büren: Kritik an Bedingungen’, available in German here.
[10] Official Gazette for the Federal State of Hesse, Gesetz über den Vollzug ausländerrechtlicher Freiheitsentziehungsmaßnahmen(VaFG), 18 December 2017, available at: https://bit.ly/2Cael74.
[11] Community for all, 4 Jahre Abschiebeknast Hessen, July 2023, available in German at: https://bit.ly/3RLsmxS, 53.
[12] Community for all, 4 Jahre Abschiebeknast Hessen, July 2023, available in German at: https://bit.ly/3RLsmxS, 54.
[13] Community for all, 4 Jahre Abschiebeknast Hessen, July 2023, available in German at: https://bit.ly/3RLsmxS, 63-64.; Menschen wie wir, ‘Jahresbericht AHE 2022’, 22 March 2023, available in German here.
[14] Information provided by Support PiA via phone on March 2025.
[15] Bavarian Ministry of Justice, Einrichtung für Abschiebungshaft Hof, 02 January 2023, available in German at: https://bit.ly/3Dee826.
[16] Information provided by Hilfe für Menschen in Abschiebehaft Hof via email on March 2025.
[17] ECRE, The AnkER centres Implications for asylum procedures, reception and return, April 2019, available at: https://bit.ly/2W7dICZ.
[18] Abschiebehaftberatung Nord, ‘Legal advice and support information’, April 2022, available here.
[19] Flüchtlingsrat Schleswig-Holstein, ‘Beratungsangebot beim Flüchtlingsrat’, available in German here.
[20] ECRE, Airport procedures in Germany Gaps in quality and compliance with guarantees, April 2019, available at: https://bit.ly/2QgOmAH.
[21] Flüchtlingsrat Brandenburg, Abschiebehaft am Flughafen BER, 22 May 2023, available in German at: https://bit.ly/3IuIik5.