Health care


Country Report: Health care Last updated: 10/06/21


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L 4368/2016, which provides free access to public health services and pharmaceutical treatment for persons without social insurance and vulnerable social groups[1] is also applicable for asylum seekers and members of their families[2]. However, in spite of the favorable legal framework, actual access to health care services has been consistently hindered in practice by significant shortages of resources and capacity for both foreigners and the local population, as the public health sector is under extreme pressure and lacks the capacity to cover all the needs for health care services. A 2019 research documents the impact of the ten years financial crisis and the austerity measures on the Greek public Health System.[3]

Furthermore, challenges in accessing healthcare due to the lack of interpreters and cultural mediators in the majority of public healthcare facilities (hospitals, social clinics etc.) have also continued to persist in 2020. Yet even in cases where interpretation was available, this was limited in scope (e.g. only Arabic), and there remain very few civil society actors who can provide interpretation to cover the gap throughout Greece, which usually lack the capacity to address the level of needsIn addition to the limited capacity of the public Health system, applicants’ access to healthcare was further hindered as far back as 2016,[4] due to the reported “generalised refusal of the competent public servants to provide asylum seekers with an AMKA” [5] (i.e. social security number), which up to the entry into force of article 55 IPA served as the de facto requirement for accessing the public healthcare system. This was further aggravated following a Circular issued on 11 July 2019, which in practice revoked asylum seekers’ access to the AMKA. As noted by Amnesty International in October 2019, “the administrative obstacles faced by many asylum seekers and unaccompanied children in issuing an AMKA have significantly deteriorated following 11 July 2019, when the Ministry of Labour revoked the circular which regulated the issuance of AMKA to non-Greek citizens. Following the circular’s revocation, no procedure was put in place for the issuance of AMKA to asylum seekers and unaccompanied minors”.[6]

Article 55 of the IPA, introduced a new a Foreigner’s Temporary Insurance and Health Coverage Number (Προσωρινός Αριθμός Ασφάλισης και Υγειονομικής Περίθαλψης Αλλοδαπού, PAAYPA), replacing the previous Social Security Number (AMKA). PAAYPA is to be issued to asylum seekers together with their asylum seeker’s card.[7] With this number, asylum seekers are entitled free of charge access to necessary health, pharmaceutical and hospital care, including necessary psychiatric care where appropriate. The PAAYPA is deactivated if the applicant loses the right to remain on the territory.[8] Said provisions of the IPA entered into force since 1 November 2019. However, the necessary mechanism for their implementation was not activated until the start of 2020.

In a welcome development, the publication of the Joint Ministerial Decision for the issuance of the PAAYPA was issued on 31 January 2020,[9] officially triggering the mechanism. The activation of the PAAYPA number was announced in April 2020.[10] yet acquisition of the PAAYPA by its beneficiaries (i.e. applicants) was recorded slow up to the end of the year. Indicatively, by 7 December 2020, out of the 14,392 asylum applicants residing in the ESTIA II accommodation scheme, only 35% (approx. 5,037) had acquired the PAAYPA[11]. It needs to be pointed out that another 39% (approx. 5,612) of asylum seekers residing in ESTIA II were recorded as holding an AMKA during the same time[12], potentially due to having arrived in Greece before the issuance of the July 2019 Circular, which, nevertheless still means that 36% of beneficiaries did not have access to Greece’s healthcare system, unless in cases of emergency. By the end of the year (31 December), the number of PAAYPA and/or AMKA holders in ESTIA II (asylum seekers & beneficiaries of international protection) was recorded at 45%, highlighting the ongoing challenges[13]. Relevant data for residents of the camps are not available, at least, to GCR’s awareness.

Furthermore, throughout 2020 challenges were also observed due to the automatic extension of documents, amid measures aimed at restricting spread of the COVID-19 pandemic, i.e. the suspension of GAS services towards the public. This created delays in the ability of applicants to issue and/or renew their PAAYPA during the foreseen renewal of their documents, since no similar automatic extension of the PAAYPA was foreseen.

That being said, even though challenges persist, as far as GCR is aware, by February 2021, the issue of PAAYPA seems to have been increasingly resolved, with 80% of eligible beneficiaries holding a PAAYPA and efforts being made to cover the rest of the population. Nevertheless, as access to PAAYPA is inter alia dependent on a full registration of a claim, and considering ongoing relevant delays particularly on the mainland, the extent to which and the time it takes for unregistered asylum seekers or applicants with police notes and/or only an initial registration of their claim to enjoy access to Greece’s healthcare system should be further assessed.

GCR is also aware of a limited number of cases who have remained without either an AMKA or a PAAYPA for up to even 2 years or more, as they had arrived in Greece during the gap that followed the issuance of the 2019 Circular and seem to have fallen through the cracks, also due to the aforementioned challenges that ensued in the context of the pandemic.

Indicatively, in a case handled by GCR’s Social Unit, the beneficiary, a vulnerable applicant with a chronic and serious health conditions and holder of an active asylum seeker’s card since October 2019, has been unable to obtain a PAAYPA by March 2021 and as a result has been unable to access necessary medication for his condition, as prescribed by his doctor. Following multiple yet unfruitful attempts to resolve the issue by referring the case to the competent service (GAS), GCR’s social worker intervened to the Ombudsperson requesting their intervention. In the relevant March 2021 intervention[14], the Ombudsperson inter alia recalls their previously submitted proposal to the GAS to “move forward with the necessary arrangements…for the extension of the validity of PAAYPA for all active cards up to 31/3/2021 – and obviously, until the [expiry] of each potential subsequent extension…”, while also recalling the institutions proposal to also enable this for “potential applicants that have not received the PAAYPA, even though they have a valid card”. As noted by the Ombudsperson, “[s]uch a holistic regulation of the issue seems to be able resolve the serious obstacles in accessing healthcare services that arise in various individual cases of applicants”.

In 2020, a seeming and welcome increase in the medical/ staff in the RICs was observed. Throughout 2020, though presumably during different time intervals depending on location, a total of 113 doctors have been present in the island RICs and namely 4 in the RIC of Kos, 4 in the RIC of Leros, 5 in the Evros RIC, 3 in the RIC of Samos and 6 in the RIC of Chios. Another 17 doctors were present in the temporary Mavrovouni RIC, which is, however, 27 doctors less than the number of doctors that had been present in the Moria RIC during the year (44), and until the latter’s destruction in September 2020. Nevertheless, challenges remain, particularly with respect to residents’ access to mental healthcare services[15], amid a recorded growing mental health crisis on account of prolonged containment.[16]

As stated by the Minster of Migration and Asylum in a February 2021 interview, refugees and migrants in Greece would be vaccinated against COVID-19 in accordance with their age[17]. However, as of May 2021, information on when the vaccination of asylum seekers and refugees living in camps and RICs will start remain unavailable.[18]



[1]  Article 33 L 4368/2016.

[2] Article 17(2) L. 4540/18 refering to art. 33 L. 4368/16

[3] Amnesty International, Greece: resuscitation required – the Greek health system after a decade of austerity, April 2020, available at:

[4] SolidarityNow, “Issues with the issuance of AMKA to international protection applicants”, 10 November 2016, available (in Greek) at:

[5]  Joint Agency Briefing Paper, Transitioning to a Government-run Refugee and Migrant Response in Greece: A joint NGO roadmap for more fair and humane policies, December 2017, available at:, 12.

[6] Amnesty International, “Greece must immediately secure the free access of asylum seekers, unaccompanied minors, and  children of undocumented migrants to the public healthcare system”, 14 October 2019, available (in Greek) at:

[7]  Article 55(2) IPA.

[8]  Article 55(2) IPA.

[9]  Joint Ministerial Decision 717/2020, Gov. Gazette 199/Β/31-1-2020.

[10], Προσωρινός αριθμός ασφάλισης – περίθαλψης: Από σήμερα σε όλους τους αιτούντες άσυλο, 1 April 2020, available at:

[11]  UNHCR, Population breakdown in ESTIA II Accommodation Scheme (as of 7 December 2020), 12 December 2020, available at:

[12]  Ibid.

[13]  UNHCR, Fact Sheet: Greece (1-31 December 2020), 27 January 2021, available at:

[14] Greek Ombudsperson, Letter to the GAS on “The non-issuance of PAAYPA to an applicant of international protection with a serious health condition”, 26 March 2021, protocol no. 294463/16706/2021.

[15] For instance, GCR & Oxfam, Lesbos Bulletin (April 2021), 21 April 2021, available at:

[16] For more International Rescue Committee. (2020). The Cruelty of Containment: The Mental Health Toll of the EU’s ‘Hotspot’ Approach on the Greek Islands.  

[17] Capital, “N. Mitarakis: refugees and migrants will be normally vaccinated against the coronavirus” (“Ν. Μηταράκης: Θα εμβολιαστούν κανονικά κατά του κορονοϊού πρόσφυγες και μετανάστες”), 15 February 2021, available in Greek at:

[18]  As per information shared through the Greek advocacy working group on 26 May 2021.

Table of contents

  • Statistics
  • Overview of the legal framework
  • Overview of the main changes since the previous report update
  • Asylum Procedure
  • Reception Conditions
  • Detention of Asylum Seekers
  • Content of International Protection
  • ANNEX I – Transposition of the CEAS in national legislation