In 2019, the SEM published a video on Youtube with some simplified explications regarding the new procedure in several languages. As the new system provides free advice and legal representation during the first instance procedure, every asylum seeker assigned to the federal centres, following the lodging of of the asylum application, obtains an initial information from the NGO in charge of legal protection. Subsequently, an individual interview is conducted to present the work of the legal protection service, inform about the rights and obligations of the asylum seekers during the procedure and to gather initial information. A leaflet available in the main languages spoken by the applicants is provided and a short film explaining the procedure and questions regarding accommodation, health insurance, allowance and access to the labour market is also broadcasted in the offices of the legal representation. In addition, asylum seekers have the possibility to visit the legal protection offices spontaneously or by appointment during their stay in the test federal centre in order to obtain information or submit any evidence. However, access to legal protection offices is highly dependent on the location of federal centres and legal aid offices.
 See the English at: https://bit.ly/2SS2NxO.