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All asylum seekers are provided with information on the asylum procedure but also on reception, accommodation, health insurance, allowances etc. They also watch a short film that presents the main steps of the procedure and the intervening actors. As they also have the opportunity to ask questions to the counselling persons, it can be stated that they are better informed and have a better understanding of the asylum process than under the old procedure.
The asylum procedure, as well as the rights and obligations of foreigners according to their status is outlined on the Swiss Refugee Council website, in German and in French, partially also in English.[1] The procedure is also explained on the website of the SEM, with videos.[2]
[1] Swiss Refugee Council, available (in English) at: https://bit.ly/34KEc3t.
[2] SEM, available (in English) at: https://bit.ly/2L3Skhe.