The Aliens Ordinance provides that national, international and non-governmental organisations and other bodies competent in the area of migration, authorised and accredited under the law, shall be provided with the possibility to visit detention centres on the basis of the Protocols concluded with IGI or prior authorisation. In exceptional and duly motivated situations, it is possible to visit the centres within 48 hours.
Article 13 of the Public Custody Centres Regulation details visiting hours in detention centres for the following groups:
- Representatives of diplomatic missions or foreign consular offices representing the detainees’ interests: 09:00 – 20:00 every day;
- Representatives of national, international or non-governmental organisations competent in the area of migration, authorised and accredited under the law: 09:00 – 20:00 every day;
- Family members or other persons who need to state the reasons for visiting: 10:00 – 12:00 and 14:00 – 17:00 for a maximum of 30 minutes, three times a week, usually on Tuesday, Friday and Sunday;
- Legal representatives: 09:00 – 20:00 every day.
Lawyers have to hold a power of attorney from the foreigner held in detention. In some cases, lawyers have not been allowed access to detention centre on the ground that they had not had their lawyer’s card validated by the Bar Association.
Visits are authorised by the Head of the Centre or his or her legal representative. In the absence of cooperation Protocols, visits by NGO representatives are authorised by the Director of the IGI Migration Directorate.
Media and politicians have access to detention centres if their request is approved. As far as JRS is aware, neither media nor politicians have visited the detention centres.
JRS is present once a month in both centres. JRS provides assistance to cases not covered by projects funded by the AMIF national programme such as assistance for subsequent applications, voluntary repatriation and Dublin returnees.
CNRR is present on daily basis. The NGO representatives are contacted by IGI every time is necessary.
The Public Custody Centres Regulation prescribes the conditions under which detainees may use the phone in order to contact people outside the centre. Foreigners may use the public telephone at their own expense from 09:00 to 22:00 every day. Every person is entitled to a card of 5 euro per month. All interviewed persons stated that this is not sufficient, because international calls are very expensive. Some of them, who were in detention for 10 days in Arad, complained that they did not receive the card yet. Another foreigner in Arad mentioned that he received only one card in 3 months.
In Arad there is only one functional public phone. Phone wires were installed in each common room in building C and a phone is connected for 2 hours in each common room. Each foreigner has around 20 minutes access to the phone. In Otopeni, according to the people interviewed, there are 2 wireless phones in the hallway next to their rooms and they can use them at any time with permission. In addition, they may use their own phones under the supervision of IGI staff, according to the directors of both centres.
Detainees may use their personal mobile phone upon request, provided that it is not equipped with a camera. They are forbidden from using their personal mobile phone as long as they are under escort.
 Article 103(4) Aliens Ordinance.
 Article 13(1)-(3) Public Custody Centres Regulation.
 Article 12(1)-(4) Public Custody Centres Regulation.