Article 4 IPA expressly provides that each asylum seeker needs to be allowed access to UNHCR and organisations providing legal counselling.
NGOs working in the Asylum Home are present on a daily basis and available to the detained asylum seekers since they have the same rights as other accommodated individuals. They provide many services including legal assistance and representation, daily activities, Slovenian language lessons, leisure activities and activities for children.
In the Aliens Centre, NGOs are not present on a daily basis. JRS visited around once a week to carry out recreational and psycho-social activities before the COVID-19 pandemic, while PIC visits the centre a few times a month to provide legal assistance.
Visits in the Aliens Centre are allowed in accordance with the daily visitation schedule. There are no restrictions on who can visit a detainee. The same rules as apply to other visitors also apply to the media and politicians. Visits take place in a room for visitations, which is monitored by a surveillance camera. Legal representatives are allowed to meet with their detained clients regardless of the official visitation hours. From March 2020 up until the drafting this report in March 2021, visits were limited to legal representatives due the COVID-19 pandemic.
Detainees are not allowed to keep mobile phones and these are confiscated by the Police upon arrival. Landline phones are available to detainees. During the pandemic, individuals the police allowed detainees access to their phones for approximately two hours per day.