Author
| Stage of the procedure | Competent authority (EN) | Competent authority (HR) |
| Intention to apply | ||
| v At the border | Border Police, Ministry of Interior | Granična policija |
| v On the territory | Police administration or Police station
Reception centre for Foreigners
Exceptionally Reception Centre for Applicants for International Protection |
Policijska uprava
Policijska postaja Prihvatni centar za strance Prihvatilište za tražitelje međunarodnu zaštite |
| Registration of application | Border police
Police administration or Police station Reception Centre for Foreigners
Exceptionally: Reception Centre for Applicants for International Protection, Ministry of Interior |
Granična policija Policijska uprava ili policijska postaja Prihvatni centar za strance
Prihvatilište za tražitelje međunarodne zaštite, Ministarstvo unutarnjih poslova |
| Lodging of the application | Reception Centre for Applicants for International Protection Ministry of Interior | Prihvatilište za tražitelje međunarodne zaštite, Ministarstvo unutarnjih poslova |
| Dublin (responsibility assessment) | Department for Dublin procedure, Ministry of Interior | Odjel za dublinski postupak, Ministarstvo unutarnjih poslova |
| Department for international protection procedure, Ministry of Interior | Odjel za postupak međunardne zaštite, Ministarstvo unutarnjih poslova
|
|
| Appeal | ||
| v Lawsuit/complaint | Administrative Court | Upravni sud |
| v Onward appeal | High Administrative Court | Visoki upravni sud |
| Subsequent application | Department for international protection procedure, Ministry of Interior | Odjel za postupak međunarodne zaštite, Ministarstvo unutarnjih poslova |
| Forced Return | Reception centre for Foreigners,
Ministry of Interior |
Prihvatni centar za strance,
Ministarstvo unutarnjih poslova |
2025 was also marked by institutional restructuring within the MoI. In June 2025, the Sector for International Protection was established as a dedicated organisational unit comprising specialised services and departments for procedures, integration, reception, and Dublin-related affairs.
Within the scope relating to matters of international protection, the former Sector for Foreigners and International Protection of the MoI was divided into the Sector for Foreigners and Visas and the Sector for International Protection.
For the performance of tasks within the remit of the Sector for International Protection, the amendments established three services and their corresponding departments and units. The Service for International Protection comprises the Department for the International Protection Procedure, the Department for Integration, the Department for Information and Documentation Affairs, and the Department for Border Procedure. The Service for the Reception and Accommodation of Applicants for International Protection includes the Reception Centre for Applicants for International Protection in Zagreb, with its seat in Zagreb, the Reception Centre for Applicants for International Protection in Kutina, with its seat in Kutina, and the Reception Centre for Applicants for International Protection Dugi Dol, with its seat in Krnjak. Finally, the Service for Dublin Procedure was established. It comprises the Department for Incoming and Outgoing Requests and the Department for Transfers.