Author
UNHCR has access to all facilities where applicants are accommodated, namely the Reception Centres for Applicants for International Protection in Zagreb and Kutina and the Reception Centre for Foreigners in Ježevo and to Transit Reception Centres for Foreigners in Trilj and Tovarnik.
Since the end of March 2020 and the beginning of the COVID-19 pandemic, access for NGOs to Reception Centres for Applicants of International Protection has been restricted; this continued in 2025 and only the Croatian Red Cross (CRC) and MdM had daily access to the Reception centres, with the Croatian Law Centre gaining access in mid December after the start of the AMIF funded project aimed at providing free legal aid to applicants for international protection.
The CRC staff is present on a daily basis in the Reception Centre for Applicants for International Protection and can refer applicants to the relevant organisations or institutions which can provide them with relevant information.
MdM staff is also present in the Reception Centre for Applicants for International Protection in Zagreb, and once a week in the Reception Centre for Applicants for International Protection in Kutina.
In 2025, legal aid related to international protection was provided to applicants via email, by telephone or in person (in the premises of organisations) by Borders none, Croatian Law Centre, Centre for Peace Studies, and Jesuit Refugee Service (JRS).