Provision of information on reception

Following the changes in the Registration system in 2018, when a PDMM is unable to register their application, applicants for international protection are generally informed of the province (“satellite city”) where they have to report to the PDMM in order to register their application and where they will be required to reside. This is not consistently done across provinces, however.

In addition, the Help platform established by UNHCR provides information on rights such as education, employment and health care in English, Turkish, Arabic and Farsi (see Information for asylum seekers and access to NGOs and UNHCR).